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Glean

Enterprise Search

The work assistant that knows everything your company knows. Search across all your apps to find answers instantly.

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About This Tool

Glean is the AI-powered workplace search engine. It connects to all your company’s internal data sources (Slack, Jira, Google Drive, Salesforce, etc.) and uses generative AI to answer questions based on your organization’s unique knowledge base.

How to Use

  1. 1. Administrators connect company apps (100+ connectors).
  2. 2. Glean indexes permissions and content securely.
  3. 3. Users type questions in natural language (e.g., “What is project X?”).
  4. 4. Glean Assistant provides a summarized answer with citations.
  5. 5. Use the sidebar in your browser to search while you work.

Key Features

🌐 Unified Search
🤖 AI Assistant
🔒 Permission Aware

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Additional Information

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Use Cases

Glean is primarily used for employee onboarding (finding documents), engineering (searching codebases and Jira tickets), sales enablement (finding pitch decks), and internal IT support.

Security & Permissions

Glean’s core differentiator is its security model. It strictly enforces the permissions of the source application. If a user doesn’t have access to a document in Google Drive, they cannot find it or see it in Glean results.

Technical Architecture

Built on a deep learning-based vector search combined with traditional keyword search (hybrid search), Glean creates a knowledge graph of your company’s people, projects, and documents to understand context.

Limitations

Glean is an enterprise-focused tool with significant pricing, making it less suitable for individuals or very small teams. It requires admin setup to connect to company data sources.

Platform Availability

Glean is available as a web app, a browser extension (Chrome/Edge), a native desktop app, and integrates directly into Slack and Microsoft Teams for easy access.