Download Profile
Chatbase AI Logo
🤖

Chatbase

Custom ChatGPT

Build a custom GPT trained on your data. Upload PDFs, connect your website, or paste text to create a customer support chatbot in minutes.

Build Your Bot ↗

About This Tool

Chatbase is an AI chatbot builder that lets you create a “ChatGPT for your data.” Instead of hallucinating answers, it uses a technology called RAG (Retrieval-Augmented Generation) to reference your specific uploaded documents and website links before answering user questions accurately.

How to Use

  1. 1. Create an account and click “New Chatbot.”
  2. 2. Upload data sources (PDF, DOCX, TXT) or enter your website URL for crawling.
  3. 3. Wait for the AI to “train” (process) your data.
  4. 4. Customize the look and feel (colors, welcome message, logo).
  5. 5. Copy the embed script and paste it into your website’s HTML.

Key Features

📄 Train on PDF
🌐 Website Crawl
🔌 Easy Embed

Related Tools

🦈

Intercom Fin

Enterprise Support

📜

Dante AI

Custom Data Chat

Additional Information

Scroll

Use Cases

Chatbase is widely used by SaaS companies to automate customer support (deflecting up to 70% of tickets), by agencies to build bots for clients, and by internal teams to create “HR assistants” that answer employee policy questions based on handbooks.

Model Selection

Users can choose which Large Language Model (LLM) powers their bot. You can select GPT-3.5-Turbo for faster, cheaper responses, or GPT-4 for complex reasoning capabilities. Recent updates also include support for Claude and Gemini models.

Lead Generation

Unlike a passive FAQ bot, Chatbase can actively collect leads. You can configure the bot to ask for a user’s name and email address before providing an answer, helping you grow your marketing list while solving user problems.

Integrations

Chatbase integrates with tools like Slack, WhatsApp, Messenger, and Zapier. This allows you to deploy your chatbot across multiple channels, not just your website, ensuring you meet customers wherever they are.

Confidence Score

To prevent misinformation, you can set a “confidence threshold.” If the AI cannot find a relevant answer in your uploaded data with a high enough confidence score, it will default to a fallback message like “I’m not sure, please contact support,” rather than guessing.